Simonsoft Support

Send us an e-mail or pick up the phone and call us

NOrdic region

Phone: +46 (0)31 760 85 84
Fax: +46 (0)31 313 16 58
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United Kingdom

Phone: +44 20 8123 9612
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You can also use our support form which you will find to your left.

Information regarding Simonsoft Support

The prefered way to log a case is with our support form. Secondly is to send us an e-mail. But, if it is an urgent matter always call us first.

If we do not answer the phone within 08.00 and 17.00 on weekdays on the first try, please send us an email instead or call again shortly.  

Opening Hours
  • We answer the phone weekdays between 8.00 and 17.00.
  • We respond to e-mails as soon as we can and no longer than an hour after receiving it between 8.00 and 17.00 on weekdays.
  • Our Knowledge Base is open 24/7.

About Simonsoft

Simonsoft is a company who distributes PTC's technical documentation portfolio to the Northern European market. Working with solutions like Arbortext (aka Epic), IsoDraw and others we support many companies with dynamic publishing as well as creative illustration solutions.

Support

Phone Nordic:
+46 (0)31 760 85 84
Phone UK: 
+44 20 8123 9612
Fax:
+46 (0)31 313 16 58
E-mail Nordic:
support@simonsoft.se
E-mail UK:
support@simonsoftuk.com

Sales

Jonas Härdner
Phone: +46 (0)706 83 15 72
E-mail: jonas.hardner@simonsoft.se

Peter Li - United Kingdom sales
Phone: +44 7753 - 915 609
E-mail: peter.li@simonsoftuk.com